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How j200 slot Handles Your Personal Data

At j200 slot, your personal data belongs to you — we collect only what we need to run your account, process deposits via DANA, OVO, GoPay and QRIS…

Data collected only with your consentDANA, OVO, GoPay & QRIS transaction data protectedAccount data encrypted at restRetention period clearly definedRight to request deletion
j200 slot How j200 slot Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Our Privacy Team Directly

Questions about your personal data — whether you want to correct an entry, request a copy or ask how long we keep your records — should go directly to our dedicated privacy contacts. Our team is available 07:00–23:00 WIB every day, including weekends, and we aim to respond to all data-related requests within 48 hours of receipt.

Team online

Live Chat Support

Access live chat from the account menu any time between 07:00 and 23:00 WIB. Our agents can raise a formal data request on your behalf and confirm receipt within minutes.

Email Privacy Request

Send your written data request to our privacy inbox. Include your registered phone number or DANA/OVO identifier so we can locate your account and process the request within 48 hours.

In-App Account Settings

Navigate to Account › Privacy in the j200 slot app or mobile browser to review consents, update marketing preferences, or flag a data concern without contacting support directly.

DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy

Every measure below is active on your account from the moment you complete registration. We review these controls quarterly and update this policy whenever a material change occurs — you will receive…

End-to-End Encryption

All data transmitted between your device and our servers — including QRIS scan codes and OVO wallet references — is encrypted using TLS 1.3. No plaintext payment data is ever stored on our side.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage or disable non-essential cookies through the cookie banner or your browser settings at any time.

Account Security Layer

Two-factor authentication is available for all accounts via your registered GoPay or DANA phone number. We strongly encourage activating it from Account › Security to add a second verification step at login.

Data Retention Schedule

Active account data is kept for the duration of your account plus 5 years for transaction records, in line with standard financial retention requirements. Inactive accounts dormant for 3 years are flagged for scheduled deletion.

Third-Party Processor Limits

Payment processors such as DANA, OVO, GoPay and QRIS receive only the minimum data needed to clear your transaction. We do not allow them to use your data for their own marketing or profiling purposes.

Your Right to Correction and Deletion

You can request a correction, export or deletion of your personal data at any time. Deletion requests are processed within 14 working days; we will confirm completion via your registered email address.

Frequently Asked Privacy Questions

Below are the questions our support team receives most often about data privacy. If your question is not covered here, contact us through live chat between 07:00 and 23:00 WIB or email the privacy inbox — we aim to reply within 48 hours.

We collect your name, phone number, email address and the payment identifier tied to your chosen method — DANA, OVO, GoPay or QRIS. We also log device and IP data automatically for security purposes only.

We share data only with payment processors (DANA, OVO, GoPay, QRIS) to complete your transactions and with our fraud-detection service. We never sell or trade your personal information to advertisers or data brokers.

Active account records are retained for the life of your account plus five years for transaction logs. Accounts inactive for three years are scheduled for deletion, and you will receive a notice before that process begins.

Email our privacy inbox or use live chat between 07:00 and 23:00 WIB. Include your registered phone number or DANA/OVO identifier. We complete deletion requests within 14 working days and confirm by email.

Yes. You can withdraw marketing consent at any time via Account › Privacy in the app. Withdrawing consent for essential processing — such as payment verification — means we may no longer be able to maintain your account, where local law permits.

All payment data is transmitted over TLS 1.3 encryption. We store only a tokenised reference — not the raw wallet number or QRIS code — so your full payment credentials are never held on our servers after a transaction clears.

We use essential session cookies (required for login), performance cookies (page analytics) and no advertising cookies. You can accept or reject non-essential cookies via the banner shown at first visit, or adjust settings in your browser any time.